Academic Support Specialist

Job summary The Academic Support Specialist is working closely with the Programme Leader for Fashion Styling courses in order to support with the administration of the programme and the organisation with the academic activities. The role supports the Programme Leader in the supervision the progress of the programme and its performance, including its efficiency and the students’ satisfaction, whilst coordinates the academic activities related to the course and tutors. Key purpose of the role To ensure the management of the admin programme related, by supporting the check of monthly lessons and activities delivered by tutors; To support with the organisation of the programme; Support the functions and processes associated with the delivery, monitoring and assessment of academic programmes to the required quality standard; To effectively liaise with staff in relation to the co-ordination and management of academic timetables and the availability of teaching space; To assist with providing timely and accurate management information as required by the Programme Leader; To maintain an accurate record system of all the documents related to the programme; To support the pedagogic activity; To liaise with tutors as needed; To attend meetings as required, orientations and open days; To complete any other tasks assigned as appropriate with the role. Education and skills Bachelor or Master Degree Previous experience working in a similar or administrative support position Experience in working in creative and media environments would be beneficial Experience of dealing sensitively with a range of enquiries and needs Customer service skills Problem solving skills Excellent communications skills and knowledge of the English language, written and spoken Knowledge of the UK Higher Education system Knowledge of Fashion Styling as discipline or strong interest for it Excellent knowledge of the Microsoft Office package Knowledge of the MAC system is highly beneficial Cultural awareness and sensitivity Istituto Marangoni was founded in 1935 in Milano as ‘Istituto Artistico dell’Abbigliamento Marangoni’ and in 2015 it reaches a special milestone, 80 years of history and success in training the top professionals of Fashion and Design. Istituto Marangoni can praise itself for the education of four generations of students from 5 continents and for having launched over 45,000 professionals in fashion and luxury fields, such as Domenico Dolce, Franco Moschino, Alessandro Sartori, Maurizio Pecoraro, Paula Cademartori, Andrea Pompilio and Lucio Vanotti. It currently educates more than 4,000 students per year from 107 countries at its schools, located in Milano (the School of Fashion and the School of Design), Firenze, Paris, London, Shanghai, Shenzhen, Mumbai and Miami., the international capitals of fashion, design and luxury. For additional information, visit istitutomarangoni.com. Why Istituto Marangoni? As members of Istituto Marangoni, participants will have the chance to grow professionally within an international organization. They will be part of a multicultural team who works together to enhance young talents across the world and take high-quality education to the next level. Moreover, they will also join a dynamic and enthusiastic environment where they will be empowered with innovative tools to lead their own work, as a proactive team member. Istituto Marangoni solid foundations lie within a long-standing, strong heritage that make the institute leaders in the private, high-quality education. Istituto Marangoni’s academic offer demonstrates the commitment, professionalism and passion for continuous development. When participants join Istituto Marangoni, they will be part of a committed team of industry experts who will support and inspire while turning them into young professionals.