Leicester City Council
Admin and Business Support Officer Level C
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Admin and Business Support Officer Level C
Reference: REQ7278
Description: Full Time / 37 Hours Per Week / Fixed Term until 31/01/2027 due to funding Are you a confident administrator who would like to provide a range of support services to the Cleansing Services section? This is a fantastic opportunity for a customer-focussed and highly organised Admin and Business Support Officer to provide consistent and flexible levels of administration and business support to the managers and the staff within Cleansing Services. This service assists caring for maintaining cleanliness of the streets throughout the city of Leicester. Based at Leycroft Road, your hours of work are from 8am to 4pm Monday to Thursday and 8am to 3.30pm on Friday (This post is temporary till 31st January 2027) We will consider this vacancy on a secondment basis for Leicester City Council employees. If you wish to apply for this post on a secondment basis then please make your line manager aware before applying. Your Role As an Admin and Business Support Officer, you'll provide excellent customer care to ensure services run smoothly. You'll be undertaking the management of the cleansing inbox, Love Clean Streets cases and the DASH system. At times, you will be dealing with face-to-face enquiries, answering the telephone, responding to emails and resolving queries in an effective and efficient way. On a day-to-day basis, you will administer spreadsheets, sort and input staff overtime and enhancements on the MSS system, ensuring that the information is accurate. You'll liaise with managers to resolve outstanding queries and will communicate with the Cleansing Operatives using the two-way radio. You'll order office supplies, raise requisitions/invoices and carry out both manual and electronic filing. What you'll need As an Admin and Business Support Officer, you'll use your communication skills to liaise with colleagues to provide excellent customer care when resolving and responding to a variety of enquiries. With your strong organisational skills, you'll be able to work under pressure and in a fast-paced environment; ensuring telephone enquiries are answered in an efficient manner. You'll also use your strong IT skills and have the ability to use systems such as the Finance system to raise invoices and stationary orders. With accuracy and attention to detail, you'll be able to record information to maintain up-to-date records and databases. To apply If the above sounds like you, then we would love to hear from you! Please complete our online application form referring to the attached person specification for all the job requirements and ensure you tell us about your experience and knowledge, where this is being measured by application form. Should you wish to attach your CV, please also ensure that this is tailored to reflect the job requirements which will give you the best possible chance of being shortlisted. For an informal discussion, or further information regarding this job please contact Farouk Moosa Bahadur by email to Farouk.bahadur@leicester.gov.uk or call 0116 454 5004 Interviews / Assessments will take place on week commencing 15th of June
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Region: Central
Location: 90 Leycroft Road - Cleansing Services
Salary: GBP25,583- GBP25,989 Per Year
Package: Total benefit value (includes pension contribution and full holiday entitlement): GBP35,437.77
Contractual hours: 37
Basis: Full time,
Full Time / 37 Hours Per Week / Fixed Term until 31/01/2027 due to funding
Are you a confident administrator who would like to provide a range of support services to the Cleansing Services section?
This is a fantastic opportunity for a customer-focussed and highly organised Admin and Business Support Officer to provide consistent and flexible levels of administration and business support to the managers and the staff within Cleansing Services. This service assists caring for maintaining cleanliness of the streets throughout the city of Leicester.
Based at Leycroft Road, your hours of work are from 8am to 4pm Monday to Thursday and 8am to 3.30pm on Friday (This post is temporary till 31st January 2027)
We will consider this vacancy on a secondment basis for Leicester City Council employees. If you wish to apply for this post on a secondment basis then please make your line manager aware before applying.
Your Role
As an Admin and Business Support Officer, you’ll provide excellent customer care to ensure services run smoothly. You’ll be undertaking the management of the cleansing inbox, Love Clean Streets cases and the DASH system. At times, you will be dealing with face-to-face enquiries, answering the telephone, responding to emails and resolving queries in an effective and efficient way. On a day-to-day basis, you will administer spreadsheets, sort and input staff overtime and enhancements on the MSS system, ensuring that the information is accurate. You’ll liaise with managers to resolve outstanding queries and will communicate with the Cleansing Operatives using the two-way radio. You’ll order office supplies, raise requisitions/invoices and carry out both manual and electronic filing.
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What You’ll Need
As an Admin and Business Support Officer, you’ll use your communication skills to liaise with colleagues to provide excellent customer care when resolving and responding to a variety of enquiries. With your strong organisational skills, you’ll be able to work under pressure and in a fast-paced environment; ensuring telephone enquiries are answered in an efficient manner. You’ll also use your strong IT skills and have the ability to use systems such as the Finance system to raise invoices and stationary orders. With accuracy and attention to detail, you’ll be able to record information to maintain up-to-date records and databases.
To apply
If the above sounds like you, then we would love to hear from you!
Please complete our online application form referring to the attached person specification for all the job requirements and ensure you tell us about your experience and knowledge, where this is being measured by application form.
Should you wish to attach your CV, please also ensure that this is tailored to reflect the job requirements which will give you the best possible chance of being shortlisted.
For an informal discussion, or further information regarding this job please contact Farouk Moosa Bahadur by email to Farouk.bahadur@leicester.gov.uk or call 0116 454 5004
Interviews / Assessments will take place on week commencing 15th of June
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