Assistant General Manager

As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

Requirements

• Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own
• Be cool, calm and collected, manage pressure with ease, nothing can phase you
• Not precious, leave egos at the door and help get stuff done
• Minimum 2 years’ experience as a manager
• Solid communication and organisational skills, be approachable
• Superb customer & floor service skills
• Strong all-round business knowledge from financials to customer satisfaction
• An entrepreneurial flare
• Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
• Personal License holder beneficial

Responsibilities

• Support the General Manager in all aspects of running the venue.
• Train, nurture and develop staff.
• Maintain incredibly high standards and customer satisfaction.
• Train, personally develop and progress your career.
• Make strategic decisions within your business.

Benefits

• A competitive salary & bonus scheme
• Training and development
• Career progression and promotion opportunities with regular new openings
• Discounts across all pubs, bars and restaurants
• Annual team trips abroad
• Regular management incentives and socials
• 28 days holiday
• Meals during your shift
• Employee Assistance Programme (EAP)
• Referral scheme (up to £1000 per referral)
• Access your wages anytime through Wagestream
• Day off for your birthday
• Cycle to work scheme

Application Process

Interested in hearing more, get in touch so we can arrange to meet up and show you around.

About Urban Pubs, Bars and Restaurants

Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. A historic pub dating back to the 18th Century, the Clapton Hart sits at the heart of Hackney. A community led pub and garden combining lots of its original features with plenty of our own additions to make it the ideal cosy pub hot spot full of personality and charm.