Nike

Assistant Head Coach

Gretna Green

Posted 28 days ago

On-site

Full-time

Mid Level

Join the NIKE, Inc. team! In our NIKE Retail Stores we use unique job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead” and a Sales Associates is called "Athlete". As an Assistant Head Coach (Assistant Store Manager) you are: Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers. Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing). Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity. Overseeing various departments such as Commercial, Athlete and/or Consumer Experience. Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services). Providing reports about store activities, local marketplace and consumer insights. Ensuring that the store complies with all NIKE standards and guidelines. Cooperating with your business partners across stores and HQ. What you get: Attractive salary that evolves with the market and experience. Opportunity of receiving monthly bonus payments. Attractive online and in-store employee discounts. Attractive Benefits Package, Pension & Share scheme. Exciting development and career opportunities. Regular training on leadership, sales and products. A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I). Staff dress to represent NIKE and foster our team spirit. Access to sports activities. Opportunities to participate in unique NIKE moments. What you bring: A passion for NIKE and/or love of sport. Some experience in retail and/or leadership positions. Very good command of English language (written and spoken). Experience and competency in serving exceptional consumer service. Ability to coach and develop a strong team. Strong focus on communication. Flexibility to work in shifts and on weekends. Qualifications: Extensive retail experience including experience in management. Enthusiasm and passion about sports and / or sports fashion. Availability to work evenings and weekends At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best — and to do that, you need to understand how the hiring process works. Transparency is key.

Skills

Retail management

Leadership

Team supervision

Performance management

Staffing

Customer service

Operational excellence

Sales target achievement

Communication

Coaching

Staff development

Reporting

Marketplace insights

Consumer experience