Assistant Property Manager

Move Sales & Lettings are seeking another enthusiastic, motivated individual to join our Award-Winning team in our Cheltenham Branch. Move is the leading lettings agency in the region, with continued year-on-year market growth, alongside incredibly high customer satisfaction. This is a fantastic opportunity for someone to work in a fast-paced office, lettings properties in Cheltenham and surrounding areas. The team pride themselves on offering the best service to their landlords and tenants and they are looking for a team member who can continue to offer an exceptional service. We are looking to recruit someone that’s ambitious, self-motivated and passionate about overall customer service. In this role, you will be supporting one of our experienced property managers learning the role as you develop in the company. A great opportunity for someone looking to get into property! You will be responsible for:

• Productivity, efficiency, and retention of clients.
• Ensuring compliance, projects, implementing new processes and strategies and continual improvement. -Maximising department profitability, working closely with your team to ensure objectives are hit. -Maximising any opportunities.
• Ensuring both you and the team deliver excellent customer service.
• Working on your personal development. -Role model effective and efficient communication within the branch and across the business. -Contribute to the team discussions and development of company growth. Skills and experience required to be a successful Property Manager - The drive to hold a qualification in Residential Property (Lettings) Demonstrable Administration experience Proven experience working within a team Outstanding customer care/customer service experience Resilient, positive, organised, numerate and detail-oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) General Roles & Responsibilities Company meetings Attend and be involved in company meetings. Attend and partake in Department Meetings (Both weekly & Monthly) Ensure companywide standards, processes and procedures are upheld. Maintain the Staff standards for appearance, attitudes, and behaviours Ensure you achieve/exceed your personal and company targets Follow and partake in training and development Perform to a high standard in all aspects of your work Carry out / partake in business generation activities Accountability for your managed portfolio & ensure processes followed Achieve add-on services KPIs Following company processes from start to finish. Deliver company processes. Deliver Quality Standard Compliance checking/ensuring legalities & company processes are correctly adhered to.

Benefits- Competitive salary with uncapped commission and bonus structure 30 days annual leave including bank holidays (plus your birthday off!) Additional leave for long service, weddings, and other life events Clear progression path and regular performance reviews Fully funded industry qualifications and professional memberships Ongoing training and development Mental health support and access to company wellbeing initiatives Use of company pool car, phone, and laptop Cycle to work scheme Pension scheme Regular team events, incentives, and social activities A fun, ambitious team culture within a growing company Salary £20,000-£28,000 Per Annum DOE Monday-Friday 8.30 - 17.30