Billing Representative

Role - Billing Representative Location - Reading, UK Type of Employment - Contract

Responsibilities:- Manage customer requests related to portals, which include Vendor Onboarding, Request for Information, processing portal trading relationships, etc. Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders: Legal, Deal Desk, GIS and Finance Teams to maintain accurate and timely records for portal customers. Work with customers to resolve portal related escalations and ensure customer regulations adhere to OT’s legal requirements Partner with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to achieve month-end, quarter-end targets; Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies; Responsible to follow all internal controls and policies related to invoicing to protect client's brand; As an SME, work with project teams to deliver on acquisition integrations; Deliver on other priorities as assigned to execute on the Billing mandate.