Block Caretaker NCCHS

Job Description

Role: Block Caretaker

Contract Type: Permanent

Working Hours: 37 hours per week, Monday – Friday, between 8:00am and 4:00pm

Worker Type: On-site worker

Salary: Grade C – starting salary of £25,583 (level 1), rising to £26,403 (level 3) per annum

Location: Citywide

We are looking for a talented individual to join our workforce as a Block Caretaker - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

• You can read more about the different benefits offered to colleagues working for Nottingham City Council here .

About The Role

As a Block Caretaker within Nottingham City Council Housing Services, you will play a vital role in helping us provide safe, clean and welcoming homes for our residents. Working as part of the Estates and Caretaking Team, you will deliver a high-quality caretaking and cleaning service across communal internal and external areas, including high-rise and low-rise blocks and Independent Living Schemes.

The role involves maintaining the appearance and safety of buildings and surrounding areas through regular cleaning, waste management, and seasonal tasks such as clearing access routes during adverse weather. You will carry out routine health and safety checks, including fire safety and water testing, and promptly report repairs, defects and environmental issues to ensure our homes meet required standards.

You will engage positively with residents, tenants, leaseholders and partner agencies, responding professionally to enquiries and reporting any concerns to the Housing Patch Manager. Clear communication, strong teamwork and a commitment to customer service are essential.

We are looking for someone who values inclusion, works safely and responsibly, and understands the importance of confidentiality, equality and statutory compliance. This is a varied, people-focused role where your contribution makes a real difference to communities across the city.

About You

The ideal candidate will have:

Experience or ability in building cleaning and caretaking functions including removing refuse, which may be bulky / heavy on occasions. Experience of effectively resolving customer care issues. Ability to work without direct supervision by dealing with emergencies and difficult situations in a calm and effective manner. Ability to understand written instructions including procedures and practices particularly in respect of health and safety issues. Experience working within and understanding of Health and Safety policies and procedures. Hold or be willing to work towards BICs level 1 and/or NVQ Level 2 in cleaning and customer care.

You can find the job description for this post here .

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter – we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively – showing your real self is what helps you succeed. For more information please click here .

Closing Date: 12 May 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.

If you have any queries about the role or the recruitment process, please contact us via email: recruitment@nottinghamcity.gov.uk

If you have any technical issues when completing your application, please contact our Employee Service Centre: http://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually Access to a generous, defined benefit pension scheme offering 17.9% Smart Working – to support your work life balance Health and wellbeing benefits including access to our Employee Assistance Programme Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.