Business Admin Apprentice

The Business Administration apprentice will support day‑to‑day administrative functions, helping the organisation run smoothly. They will provide efficient, professional support across the team while developing skills in communication, organisation, customer service and business systems.

Requirements

• GCSE or equivalent in Maths and English (grade 4-9)
• Administrative skills
• Analytical skills
• Attention to detail
• Communication skills
• Customer care skills
• Enthusiasm
• IT skills
• Logical

Responsibilities

• Supporting with filing, data entry and updating business systems
• Managing incoming emails, calls, and customer enquiries
• Preparing and organising documents, reports or presentations
• Scheduling meetings, maintaining calendars and arranging appointments
• Assisting with minute‑taking and distributing information
• Maintaining accurate records and ensuring information is up to date
• Greeting and assisting visitors
• Providing customer support by phone, email or face‑to‑face
• Communicating professionally with internal and external stakeholders
• Supporting HR, finance, operations or project teams as required
• Monitoring stock levels, ordering supplies and maintaining inventories
• Upholding GDPR and confidentiality expectations
• Following organisational policies and procedures
• Using Microsoft Office and internal CRM/management systems
• Inputting, updating, and retrieving information
• Producing basic reports using templates or guidance

Benefits

• Wage: £16,640 for your first year, then could increase depending on your age (National Minimum Wage rate for apprentices)
• Training Course: Business administrator (level 3)
• Hours: Monday to Friday 8:00 am to 6:30 pm (40 hours a week)
• Start Date: Friday 12 June 2026
• Duration: 1 year 6 months
• Progression Opportunities: Roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant. Further progression into Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Higher-level qualifications including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship.

About GROVE MEDICAL GROUP

Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the in the services we offer and the time we take to get to know our clientele and how to best service their needs.

Application Process

• Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
• Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
• Training provider: I & F LIMITED
• Training course: Business administrator (level 3)

Contact

• Training provider: I & F LIMITED