Business Administration Apprenticeship Level 3

You will be employed full-time at Platinum Solicitors while attending a monthly class at Chiltern Training Ltd.

Requirements

• GCSE in: English (grade 5) Maths (grade 5)
• Share if you have other relevant qualifications and industry experience.
• The apprenticeship can be adjusted to reflect what you already know.
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative

Responsibilities

• Assisting with client correspondence, including emails and phone calls.
• Managing and organising property files and records.
• Preparing documentation for property transactions (e.g., contracts, letters, forms).
• Scheduling appointments and managing diaries for conveyancing staff.
• Supporting compliance with legal and regulatory requirements.
• Maintaining office systems, databases, and filing procedures.
• General administrative support as required.
• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.

Benefits

• Training course: Business administrator (level 3)
• Training schedule: Business Administrator Level 3. You will attend face to face lessons once a month on a Thursday at Chiltern Training Ltd in the Reading town centre.
• After this apprenticeship: Once you have completed the Business Administration Apprenticeship Level 3 you can progress to various different roles such as, senior administrator, team leader, management etc.

Application Process

• Training course: Business administrator (level 3)

About Platinum Solicitors

Platinum Solicitors is a specialist property law firm based in Reading, Berkshire. Our practice is dedicated exclusively to property transactions, allowing us to bring a wealth of focused experience and insight to every matter we handle. We understand that buying or selling a home can be one of life’s most stressful experiences. That’s why our team is committed to making the entire process as straightforward, efficient, and stress-free as possible. We provide clear, practical legal advice tailored to your needs, with the aim of securing the best possible outcome for every client. Whether you're a first-time buyer, an experienced investor, or selling your family home, you can rely on us for professional service, transparent communication, and unwavering support throughout your property journey.

Contact

• The contact for this apprenticeship is: CHILTERN TRAINING LIMITED Admissions Team
• enquiries@chilterntraining.org
• 0118 95 66995
• The reference code for this apprenticeship is VAC2000025956.