Business and Digital Transformation Manager

Job Introduction

We’re pleased to offer an exciting opportunity for an experienced Business & Digital Transformation Manager to join our newly established Transformation office at National Grid Electricity Distribution (NGED) . Reporting directly to the Head of Transformation, you’ll play a pivotal role in shaping and driving the delivery of digital and technology activity across NGED’s transformation programmes and wider business priorities. You’ll bring clarity and structure, providing senior leaders with clear insight into progress, milestones, dependencies and risks — enabling strong governance and informed decision‑makin g. This role sits at the intersection of business and technology. You’ll work closely with senior stakeholders, business leaders and IT & Digital teams to ensure digital priorities are aligned to transformation and other business outcomes and delivered at pa ce. And because we know flexibility matters, this role offers a hybrid working approach—a mix of home and office working and you’ll also have the freedom to base yourself at any of our sites across the East Midlands, West Midlands, South West, or Wales, with travel to NGED locations 2–3 times a w eek. Main Responsibil ities Works with business areas and IT&D to drive progress and ensure visibility of IT&D deliverables in the Transformation Programme and to meet broader business needsEnsures business owners are determining their digital prioritisation within the Transformation programmes and wider NGED bu sinessEnsures that digital related progress, dependencies and risks are clearly understood, communicated and reflected in transformation reporting and gover nance.Ensures visibility of the prioritised IT&D backlogs, aligned to Transformation outcomes and wider business delive rablesCreates and maintains transformation roadmaps and ensures visibility of IT&D deliverable dependencies, working with business and IT&D teams to identify risks and ensure mitigation plans are defined, helping re-prioritise deliverables as neededSupports the definition and tracking of measures, targets and KPIs to enable effective benefits realisation and outcome rep ortingWorks with senior stakeholders to ensure alignment between digital and technology activity and business obje ctivesSupports the adoption and embedding across NGED of agile delivery practices and the product ownership strategy, including product roadmaps, prioritisation processes in alignment with commercial objectives and KPIs and business needsProvides robust, productive challenge to the pace and scale of digital delivery with transparent performance reporting to ensure execution is effective on time and risks are ma naged Ideal Ca ndidate Experience in business transformation with strong IT&D components, including developing roadmaps, defining benefits cases and complex programme ma nagementAble to identify areas to add value, structure work needed and proactively deliverDemonstrates the ability to take full ownership, drive delivery of planned results, identify and remove any ro adblocksDemonstrates the ability to clearly structure and manage complex projects/programmes across wide range of stakeholders and extend ed teamsAbility to proactively identify and highlight risks, issues and dependencies and work with the business unit and IT&D teams to identify and implement mit igationsStrong analytical, data and critical thinking skills; can break down problems into root causes, drivers and structure clearly an action plan and work with individuals to move forward at pace to addressStrong communication skills, both written (Powerpoint & Word) and verbal with an ability to get to the key insights and recommendations clearly and effectively at multipl e levelsExperience working with senior stakeholders, with the ability to build trusted relationships and enable informed decisio n-makingEffective people management skills with the ability to influence and manage individuals across multiple teams to work togetherExperience working in an Agile Operating Model will be an a dvantage

About Us We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and b usinesses. National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to m eet demand.