Head of Enterprise Technical Services

Interim Head of Enterprise Technical Services Reading or Havant (Hybrid) 6-Month Contract (Inside IR35) Competitive Day Rate Overview

We’re supporting a leading utilities organisation in the search for an Interim Head of Enterprise Technical Services to provide critical leadership during a period of transition. This is a senior, Director-level role with end-to-end accountability for enterprise IT and OT services that underpin essential infrastructure. You’ll play a key role in ensuring operational stability, resilience, and service continuity across a complex technology estate. The Opportunity This is a hands-on leadership assignment, not an advisory role. You will step in to lead from the front, taking ownership of live services and acting as the senior decision-maker during major incidents.

Key Responsibilities Own the day-to-day operation and resilience of enterprise technology services, including: Cloud platforms Infrastructure & datacentres Networks & connectivity End User Services IT / OT integration Act as senior operational authority during major incidents Lead and manage senior Heads of Function across Cloud, Platforms, and End User Services Oversee a multi-supplier / SIAM operating model, ensuring performance and accountability Manage operational risk, service performance, and regulatory compliance Work closely with senior stakeholders across Technology, Security, Commercial, and Finance Ensure a smooth and structured transition to a permanent hire

What We’re Looking For Essential Proven experience operating at Director or Head-of level in enterprise environments Strong background in IT operations, infrastructure, and cloud services Experience in regulated, safety-critical, or high-availability environments (e.g. utilities, energy, telco) Track record of leading large-scale technical teams and senior leaders Experience owning major incidents and high-risk operational decisions Strong supplier and service management experience (multi-vendor environments) A hands-on, accountable leadership style

Desirable Experience in utilities or Critical National Infrastructure (CNI) Exposure to IT / OT convergence Experience working within SIAM or complex supplier ecosystems Prior interim leadership assignments