J D Wetherspoon

Hotel night shift leader

Newcastle upon Tyne

£14.00/hr

Posted 4 days ago

Early applicant

On-site

Full-time

Entry Level

Job Ref

653755

Job Title

Hotel night shift leader

Pub

The Mile Castle, Newcastle

Salary

£14

Closing Date

11-05-2026

Vacancy Description

Responsible for maintaining excellent standards of customer service at all times, with particular attention to all aspects of fire safety.

Wetherspoon has built its success on delivering the best CQSMA standards. This means cleanliness, quality, service, maintenance, and atmosphere.

You will ensure the delivery of these standards and the safe running of the hotel overnight, handling reservations and dealing with enquiries. You will also complete hourly security checks and be responsible for evacuation in cases of emergency. The completion of the duty manager logbook is essential for maintaining accurate records, as you will be responsible for reporting all accidents and incidents. Full adherence to all aspects of licensing law, trading standards, customs & excise regulations, food hygiene, and health & fire safety will be required.

Professional and well presented, you should have good conversational english and an excellent customer service focus. The ability to communicate with people at all levels is essential, and you should also be self-motivated and able to bring a high level of enthusiasm to everything you do. You should respond well to pressure and be confident in handling people in emergency or conflict situations. You will also need to have a fixed place of residence reasonably close to the pub and have proof of right to work in the uk.

You must be over 18 to work in our hotels; however, if you are younger, we may still have positions available for you - please search for kitchen or floor staff vacancies.

Wetherspoon promotes an inclusive working environment where everyone is welcome.

When youre at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, well ensure that you have the skills and knowledge you need for a great career with us.

If a high number of applications is received, this vacancy may close early.

Read more about our hotel night shift leader role

Hours Per Week

40

Monday Hours

Flexible

Flexible

Tuesday Hours

Flexible

Flexible

Wednesday Hours

Flexible

Flexible

Thursday Hours

Flexible

Flexible

Friday Hours

Flexible

Flexible

Saturday Hours

Flexible

Flexible

Sunday Hours

Flexible

Flexible

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Skills

Customer Service

Fire Safety

Communication

Self-Motivation

Conflict Resolution

Attention to Detail

Record Keeping

Team Leadership