International Shipping Coordinator

Job Title: International Shipping Coordinator 📍 Location: Tea Building, Shoreditch, London (5 days/week in‑office) 🕒 Start Date: ASAP 📄 Contract: Full-time | Permanent 📈 Reports to: Transport Manager 🤝 Works With: Operations & Sales 🇬🇧 Right to Work: You must have the right to work in the UK

About PerfectTed PerfectTed is on a mission to change how the world experiences energy. We’re the UK’s fastest-growing energy drink brand and Europe’s leading matcha company — building a cleaner, calmer alternative to traditional energy drinks. No crashes. No junk. Just matcha-powered focus.

The brand was inspired by our co-founder Marisa’s experience with ADHD, anxiety and burnout — and built to help people feel energised without the chaos. We’re founder-led, ambitious, and scaling fast. If you want to help take a breakout brand global, this is your moment.

The Role We’re looking for an organised, proactive International Shipping Coordinator to help power our global expansion.

You’ll own the day-to-day management of our international shipments — ensuring orders leave on time, paperwork is correct, Incoterms are aligned, and all movements are fully compliant. You’ll work closely with our Operations Managers, 3PL partners, and distributors to keep stock moving smoothly across Europe and beyond.

This role is perfect for someone who thrives in a fast-paced environment, loves problem‑solving, and takes pride in getting the details right.

What You’ll Be Doing 🌍 Supporting International Expansion • Help launch and manage shipping into new international markets, including coordinating compliance documentation • Plan and manage export shipments (road, sea, air, courier) by working with carriers, freight forwarders, and customs brokers to secure bookings and resolve issues

📦 Managing Orders & Shipments • Translate customer purchase orders into clear shipping instructions, tracking international orders from confirmation to delivery • Liaise with warehouses and 3PL partners to ensure timely dispatch; proactively manage delays, short shipments, or damages

📋 Ensuring Compliance • Prepare and review export documentation (commercial invoices, packing lists, certificates of origin), including supporting tariff classifications (HS codes) and customs requirements • Stay up to date with regional import/export regulations and maintain organised records

🤝 Partner & Customer Communication • Act as a key contact for international distributors, logistics partners, and the internal team regarding export orders, ETAs, delays, or issues • Uphold PerfectTed’s reputation for reliability and great service

🚀 Where You Could Grow 🌍 Owning Key International Markets • Take greater responsibility for fulfilment partners and distributor performance in priority regions • Lead logistics setup for new market launches and become the operational owner for specific territories

👥 Leading & Developing Others • Support and mentor junior coordinators as the team grows • Help build scalable processes and raise the operational standard across markets

📊 Driving Strategic Improvements • Identify cost‑saving opportunities across freight, warehousing, and routing • Lead initiatives to improve service levels, reporting accuracy, and operational efficiency

🌎 Shaping Global Operations Strategy • Contribute to long-term fulfilment structure and 3PL partnerships • Play a key role in defining how PerfectTed scales its international supply chain

What We’re Looking For ✅ Must-Have • 1–2 years’ experience in international shipping, export coordination, or logistics (FMCG/Food & Beverage preferred) • Strong experience preparing and checking export documentation • Good understanding of Incoterms; experience working with freight forwarders and customs brokers • Ability to manage multiple shipments across markets and time zones • Confident using Microsoft Office

💡 Nice to Have • Experience in a high‑growth startup or fast-moving brand

You’ll Thrive Here If You’re: • Calm under pressure and hard to fluster • Detail-oriented and take strong ownership • A clear, confident communicator • Energised by growth and fast-paced environments

What We Offer • Competitive salary + EMI share options (real equity upside) • Private healthcare • Unlimited matcha • A beautiful Shoreditch HQ shared with high-performing teams • The chance to help scale one of the UK’s most exciting challenger brands