IT Assistant

We’re looking for a hands-on IT Assistant to support day-to-day operations across our business. This is a practical, varied role - part support desk, part infrastructure upkeep, part onboarding - ideal for someone who wants exposure to a broad IT environment and grow quickly.

Key Responsibilities: Provide 1st and 2nd line support across hardware, software, and internal systems Troubleshoot issues with desktops, laptops, mobile devices, and user accounts Assist with employee onboarding and offboarding, including device setup, access provisioning, and account deactivation Maintain organised, functional IT workspaces, including cable management, desk setups, and equipment layout Support the ongoing maintenance of office infrastructure and ensure everything is running cleanly and efficiently Help manage user accounts and permissions across systems (including Microsoft environments) Assist with device management and security policies

Skills & Experience: Desirable (not essential): Working knowledge of PHP 8.4, JavaScript, or Python Understanding of the iOS ecosystem (device setup, troubleshooting, MDM basics) Familiarity with basic networking (IP, DNS, DHCP, Wi-Fi troubleshooting) Exposure to Microsoft Intune and Azure environments

Core requirements: Strong problem-solving mindset and willingness to get stuck in Comfortable handling both technical support and physical setup tasks Good communication skills - able to deal with non-technical users clearly Organised and detail-oriented

What This Role Offers Broad exposure to IT across infrastructure, support, and systems Opportunity to develop into more advanced technical or engineering roles A fast-paced environment where you’ll actually learn by doing, not sitting on the sidelines

Due to the high volume of applicants, If you have not heard back within 14 days, please assume your application to be unsuccessful.