How you stack up
Upload your CV to see how well it fits this job role
?%
Mobilisation Manager
Location United Kingdom London
Working Location Category Hybrid
About Us
Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions.
We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.
Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture.
About The Role
In this role, you will be responsible for leading the planning, governance, and delivery of mobilisation programmes for newly awarded contracts across the UK & Europe, the Americas, the Middle East, and APAC. You will ensure that all contractual and internal mobilisation deliverables are fully understood, accurately reflected in tender submissions, and executed to a high standard following award in accordance with Macro processes.
You will oversee activities from contract award through to Go Live, ensuring all mobilisation activities are completed and that a clear transition plan is developed. You will also ensure a seamless handover to Operations, effective cost management, and protection of anticipated contract margins.
Role
The key outcomes of the role are:
Delivery of comprehensive mobilisation programmes that accurately reflect all contractual and internal deliverables. Governed, on-time, and on-budget delivery of mobilisations, re‑mobilisations, de‑mobilisations, and due diligence projects, with contract margins maintained or improved. Structured handover to Operations with all mobilisation activities completedand clear visibility of outstanding actions, risks, and opportunities. High-quality bid support, including mobilisation timelines, deliverable validation, and assurance that tender responses reflect the required mobilisation scope.
Key responsibilities:
Mobilisation Delivery and Governance
Lead end-to-end mobilisation programmes, ensuring robust governance, milestone tracking, and adherence to contractual, statutory, and internal requirements. Develop and maintain integrated mobilisation plans covering all workstreams, including operations, Health & Safety, supply chain, finance, HR, IT/CAFM, compliance, asset validation, and communications. Ensure mobilisation activities are delivered in line with agreed plans, with all documentation completed, version-controlled, and stored in accordance with Macro standards. Establish and manage a clear reporting cadence, including progress updates, risks and opportunities, client communications, and internal governance reviews. Maintain and optimise contract margin performance through effective cost control, risk management, and proactive issue resolution.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Bid Support
Review tender documentation to identify mobilisation deliverables, risks, assumptions, and resource requirements. Provide the Bid team with accurate mobilisation timelines, cost inputs, and deliverability assessments. Validate that bid responses fully reflect the required mobilisation scope and operational model.
Client and Stakeholder Engagement
Build and maintain strong relationships with client CRE leadership and site teams, ensuring transparent communication and alignment throughout mobilisation and transition. Represent the mobilisation function as a Subject Matter Expert in operational, technical, and service delivery discussions. Provide clear, timely reporting, meeting outputs, and escalation management to internal and client stakeholders.
Operational Readiness
Coordinate cross-functional workstreams to ensure full operational readiness at Go Live, including staffing, training, systems, supply chain, commercial and compliance requirements. Ensure all statutory, regulatory, and contractual obligations are identified and embedded within mobilisation plans. Oversee the setup and configuration of CAFM/CMMS systems, including asset data, PPM schedules, SLAs, KPIs, and reporting requirements. Ensure asset validation, condition surveys, and data capture are completed to support accurate operational planning and pricing. Deliver a structured handover to Operations, including transition plans, risk registers, and stabilisation support where required. Ensure site teams are fully trained, qualified, and equipped with the necessary documentation and systems access.
About You
The ideal candidate will have:
Essential Qualifications
Bachelor’s degree Relevant experience in the Facilities Management (FM) industry.
Competencies / Behaviors
Proven track record of leading multi-site and cross border FM services or delivering project management and mobilisation within complex environments. Demonstrated ability to build and maintain effective relationships with a wide range of stakeholders at all levels, both internally and externally, and to achieve results through others. Strong understanding of process delivery steps for both Hard and Soft FM services, including the systems that support their execution. Appreciation of the legal framework governing FM contracts across regions. Experience managing P&Ls and delivering against budgets, with strong commercial awareness. Working knowledge of CAFM systems, including asset loading and the generation of Planned Preventative Maintenance (PPM) schedules. Understanding of ISO standards, industry best practices, assurance processes, and audit requirements. Health and Safety management qualification, with a strong appreciation of compliance requirements across different regions of the business.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Technical Knowledge and Skills:
Strong programme management and organisational capability; highly detail-oriented and process-driven. Ability to identify operational, programme, and financial risks and opportunities, with appropriate escalation and mitigation. Flexible and solutions-oriented, with the ability to respond to change, solve problems, and operate both strategically and tactically to achieve business and client objectives. Excellent communication skills, with the ability to engage effectively at all levels, both internally and externally. Strong understanding of FM maintenance and management systems, operational platforms, and their application in service delivery. Knowledge of engineering services and their application to asset management systems, operational delivery models, and workflows. Commercial and financial acumen, including oversight of pricing models, resource models, supply chain costs, systems and helpdesk cost models, and mobilisation costs. Ideally, in-depth knowledge, experience, and certification in Project Management (PRINCE2, PMI, etc.) and Change Management (Prosci or LaMarsh preferred). Operational proficiency in CMMS, CAFM, and BMS systems, programme management software, and Microsoft Office applications, including PowerPoint, Visio, and Outlook.
Diversity Statement
We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally.
Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.
Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact careers@macro-group.com to speak to a member of our team.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location