Office Administrator

Job Description

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose

The effective provision of a welcoming client administration service for WFRC.

Main Duties & Responsibilities

Reception

To welcome clients and other visitors in person or on the telephone.

To answer the telephone and pass on messages to other WFRC staff and volunteers as well as signpost to other organisations where appropriate.

To assist the Office Manager to make reservations for and be the first point of contact for WFRC’s Chat group, events & other activities. To keep a record of all interested clients and send out relevant literature. To assist with the purchasing and control of domestic matters, stationery, kitchen supplies and office equipment as requested by the Office Manager. To assist in general recruitment activities such as writing, placing and updating adverts and undertake administrative duties to support WFRC Services. To take the post to the central post office at the end of each day.

We welcome applicants on Placement, Work experience and Apprenticeships.

Job Type: Apprenticeship

Contract length: 6 months

Benefits

Company pension Free parking On-site parking

Ability To Commute/relocate

Monmore Green WV1 4LR: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person