Operations Manager 3PL & Distribution

Role: Operations Manager 3PL & Distribution

Location: London / Bury St Edmunds (Hybrid)

Salary: £60,000 – £65,000 + Bonus

Pod Talent are excited to be partnering with a growing consumer brand on an Operations Manager – 3PL & Distribution opportunity.

This is a key role sitting between the business and their 3PL partner, responsible for driving performance across warehouse and distribution operations, improving efficiency, and ensuring best-in-class service delivery across retail and direct-to-consumer channels.

If you enjoy owning relationships, driving improvements, and making a real impact in a fast-paced environment - this could be a great next step.

Key Responsibilities for the position of Operations Manager – 3PL & Distribution: • Own the day-to-day relationship with the 3PL partner, ensuring strong operational performance and service delivery • Drive OTIF performance across retail, D2C and wholesale channels • Manage carrier relationships (e.g. DPD, Evri, Yodel), monitoring performance and resolving issues • Lead cost control initiatives across warehousing and distribution, including budgeting and forecasting • Identify and implement continuous improvement initiatives to enhance efficiency and reduce costs • Support 3PL re-tendering and long-term network optimisation projects • Oversee stock accuracy, cycle counts and annual stock takes • Collaborate cross-functionally with internal teams and external partners to ensure smooth order fulfilment • Support peak planning (Q4) and volume forecasting with the 3PL

Skills & Experience Needed for the position of Operations Manager – 3PL & Distribution: • Experience working within logistics, warehousing, or 3PL environments • Proven track record of managing 3PL providers and carrier performance • Strong understanding of warehouse and distribution operations • Experience managing budgets, costs, and driving efficiency improvements • Data-driven mindset with strong analytical and problem-solving skills • Ability to operate in a fast-paced environment and take ownership of operational performance • Strong stakeholder management and communication skills

This is a great opportunity to join a business where you can take ownership of operations, drive improvements, and make a tangible impact across the supply chain.

To find out more or apply, please reach out to holly@pod-talent.com