Operations Team Assistant Intern

About Us

Spectrum Storage Group is one of the largest storage operators in the UK. With Storebox’s 25 self-storage facilities (and counting!), and LOVESPACE’s innovative tech-enabled storage and collection service, we can serve just about any storage need, anywhere in the UK. We’ve been changing the way people move and store stuff for the last decade and we continue to build smart tech to make it easier for people to move and store stuff on their terms.

The Opportunity

Starting in April 2026 and ending in October 2026, Spectrum Storage Group is growing and looking to bring great people across departments to help us continue this path. As an Operations Team Assistant - Intern, you will play a crucial role in providing essential administrative support to ensure the smooth operation of our business.

The Role

Variable working days on rotation 5 days a week, Monday - Saturday Variable hours on rotation 8:00 – 17:00 9:00 – 18:00 Hybrid working pattern Location: London Bridge Borough station – 5-minutes' walk London Bridge station - 10-minutes' walking Pay: £25,500.00 per year

Responsibilities

Operational Support

Assist with daily coordination between warehouse teams, drivers, and customer service Monitor live operations and flag issues proactively Update internal systems with accurate item statuses and operational notes

Quality Control

Review photos, item details, and warehouse checks to ensure accuracy Support exception handling (damages, missing items, incorrect dimensions, etc.) Help maintain high operational standards across all partners.

What Are We Looking For?

The candidate’s values will be aligned with the company’s:

Always consider the customer: Treat our customers like family and expect the same from our partners, prioritising honesty, integrity, and delivering exceptional service. Take ownership: Take responsibility, be proactive, and continuously strive for personal and collective improvement. Constantly improve: Strive for excellence, seek feedback, and optimise processes for better customer and partner experiences. Support each other and our partners: Embrace teamwork, offer proactive support, celebrate successes, and contribute to problem-solving.

The Candidate Will Demonstrate And Have The Following Attributes

Positive, confident & communicative individual who shows initiative and is confident in dealing with client queries Trustworthy and committed to ensuring processes are followed and KPIs are met. Fluent in English with excellent writing and communication skills and attention to detail Highly organised, with fanatical attention to detail, common sense judgement, and a passion for precision A creative and resourceful problem solver with tons of initiative Proactive decision maker - you’re not just reacting to problems as they arise—you’re actively preventing them and improving processes based on what you’ve learned from your role Flexible to changing working hours depending on volume

What is in it for you?

This internship provides comprehensive experience, cultivating skills in operational leadership, customer service excellence, logistics coordination, effective communication, and process improvement.

Skills acquired through the Internship are easy to add to your CV.

Operational Leadership: Demonstrated proficiency in overseeing day-to-day operations, focusing on efficiency and effectiveness. Customer Service Excellence: Proven track record of delivering exceptional customer service, consistently surpassing customer expectations. Logistics Coordination: Strong expertise in providing comprehensive support to logistics partners and facilitating seamless coordination between teams. Effective Communication: Excellent communication skills showcased as a central point of contact between diverse stakeholders, fostering collaboration and understanding. Process Improvement: Track record of identifying and implementing operational enhancements, contributing to streamlined processes and increased efficiency. Software: Intercom, Excel and Power BI

Requirements

Eligible to work in the UK Knowledge of Microsoft Excel (desirable)

Benefits

Casual dress Company events Company pension Discounted or free food Work from home

We look forward to receiving your application!