(Part Time) Tenancy Support Co-ordinator

Join us as a Part Time Tenancy Support Co-ordinator at Thirteen Group!

Role Overview

Are you passionate about helping people live independently and sustain their tenancies?

Thirteen Group is on the lookout for a skilled Tenancy Support Co-ordinator for 18.5 hours a week to join our team and make a real difference in the lives of our customers living in and around York and Hull. We’re looking for someone who can ideally work 2 full days and a half day, but there is flexibility on your working days.

This is a roam role, so you’ll work in the community and from home. We’ll need you to be flexible around business and team need, so you may need to come into the office more frequently when required.

Thirteen Benefits

Salary £17,170 pro rata per annum (£34,340 FTE). Annual leave the full-time equivalent starts at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays. Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer). Simply Health save money on common health expenses and get access to health and wellbeing support services. T’dar our Discount and Reward platform giving you huge savings on everyday brands. Opportunities to buy and sell annual leave

Key Responsibilities

Deliver flexible, person-centred 1:1 support to customers. Provide advice and guidance on tenancy management, budgeting, benefits, and community safety. Support customers to reduce debt, improve financial inclusion, and minimise anti-social behaviour. Empower individuals to overcome barriers to independent living. Work in partnership with external agencies to maximise positive outcomes. Ensure the protection of housing assets through proactive tenancy support.

About You

Experience in providing tenancy or housing-related support. Ideally, you'll have a good understanding of safeguarding, financial inclusion, welfare benefits and tenancy sustainment. Excellent communication and interpersonal skills. Ability to work independently and manage a varied caseload. Commitment to promoting independence and wellbeing. Full UK driving licence and access to a vehicle during working hours.

Why Thirteen Group?

We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 properties.

Join a team that’s local at heart but welcomes talent from everywhere. Be part of an organisation that values diversity and inclusivity. Be a part of a company that offers tailored support services, going beyond just housing solutions.

Interested?

For more details, please refer to the attached documents.

If you’d like to talk more about the role, please contact Vicky Goodman, Tenancy Support and Safeguarding Team Leader on 07880 150585 for an informal discussion.

NO RECRUITMENT AGENCIES, please.

Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!

As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.