Pharmacy Assistant Apprenticeship

This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.

Requirements

• Previous customer service experience (in retail or hospitality)
• Interest in a long-term career in pharmacy
• Ability to live within 30 minutes of the pharmacy
• GCSE or equivalent in Maths and English (grade 4) - Desirable
• Other relevant qualifications and industry experience are welcomed as the apprenticeship can be adjusted.
• Communication skills
• Non judgemental attitude
• Organisation skills
• Patience
• Team working skills

Responsibilities

• Provide prescription counter services and advice
• Perform housekeeping duties such as stock rotation and stock replenishment
• Help to deliver a variety of public health services
• Gain hands-on experience in retail
• Learn about over-the-counter medicines
• Assist in dispensing prescription medicines
• Order pharmaceutical stock
• Advise customers on over-the-counter medication
• Assist with minor ailments
• Receive and log prescriptions
• Assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
• Work according to legislative requirements, and organisational policies
• Order, receive, maintain and issue pharmaceutical stock
• Provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
• Work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
• Act in accordance with systems and organisational governance
• Recognise and act within the pharmacy regulatory, legal and ethical standards
• Support the team in the development of others
• Maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
• Communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
• Handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
• Use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
• Demonstrate person centred care and support within a pharmacy setting
• Make pharmacy patients and patient safety your first concern
• Use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
• Maintain the interests of patients and the health of the public
• Promote and advocate equality, diversity and inclusion
• Promote healthy lifestyles to customers
• Work safely within the parameters of your role using Standard Operating Procedures
• Apply policies which relate to health and safety at work
• Act appropriately in situations to prevent harm to yourself and others

Benefits

• Pharmacy qualification (Pharmacy services assistant - level 2)
• On-the-job training and experience
• Specialist training time away from work
• Potential for wage increase based on age after the first year

Application Process

• Complete your application in full
• Upload an updated CV
• If you can drive, please make this clear on your CV
• Apply via the company's website after signing in or creating an account
• Application closes on Wednesday 13 May 2026

About I & F LIMITED Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.

Contact I & F LIMITED Reference code: VAC2000025307