Picking Team Leader

About Chemist4U Chemist4U is one of the UK’s largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers’ doors. Join us and be part of a company that’s transforming healthcare and making a real difference every day.

Our purpose Making medication and care faster, simpler and safer so people stay well for longer.

Our mission Empower everyone to take control of their health by providing world class technology and pharmacy services.

Our values Collaboration Integrity Positivity Growth Customer centricity

We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being.

About the role Reporting to: Operations Manager Job type: Permanent Salary: £14.56p/h Working Pattern & Hours: This is a full‑time role, averaging 37.5 hours per week, worked on a two‑week rotating shift pattern: Week 1: Monday to Friday, 8:00am – 4:30pm (1‑hour lunch break) Saturday, 9:00am – 5:00pm Week 2: Tuesday to Friday, 1:00pm – 9:30pm (1‑hour lunch break) Location: Warehouse based in Lancashire, WN8

At Chemist4U, we’re looking for a Picking Team Leader to oversee order picking within our Warehouse. You’ll lead and support a team of 10 pickers to ensure orders are fulfilled accurately and on time. Working closely with the Operations Manager and Team Leaders across your zone and others, you’ll help ensure a smooth and efficient order flow.

Key Responsibilities As the Picking Team Leader you will be responsible for the following duties:

Supervise, support and motivate a team of 10 pickers Allocate daily tasks to meet operational priorities Conduct team briefs, training sessions and shift handovers Monitor attendance, timekeeping and performance Ensure accurate picking and handling of goods to next zone Maintain stock accuracy through correct picking processes and exceptions handling practices Coordinate with Team Leaders from other zones Ensure housekeeping standards are always maintained Ensure all picks are completed in line with dispatch cut-off time Verify product expiration dates and storage conditions during picking process Report and investigate incidents, near-misses and picking errors Ensure the team follow SOPs while performing their tasks Promote and enforce a positive safety culture within the team Ensure picked orders are transferred efficiently to other areas Coach and improve individual and team output.

About You As a Picking Team Leader you enjoy being on the floor, leading from the front, and supporting your team through a busy shift. You’re approachable, practical, and calm under pressure, and your team knows they can rely on you for clear direction and support. You’re comfortable juggling priorities, keeping things moving, and stepping in when needed to make sure orders are picked accurately and on time. You communicate clearly, work well with other Team Leaders and Operations, and understand the importance of teamwork in keeping things running smoothly. Most importantly, you care about doing a good job, following the right processes, and creating a positive, safe environment where people feel supported and motivated to do their best.

Qualifications & Experience As a Picking Team Leader, you’ll play a key role in a fast‑moving environment, providing clear leadership, supporting your team, and keeping morale high while delivering results. You’ll be well suited to this role if you have the following skills and experience:

Ability to manage pace, accuracy and pressure simultaneously Strong communication and people-management skills Hands-on approach Excellent attention to details Previous experience in a leadership role Ability to adapt and guide the team in fast-pace setting Basic experience working with WMS system and Microsoft Office.

Company Benefits Working with an NHS-focused organisation means doing work that truly matters, every day, you’ll help make a real, positive impact on the lives of patients across the UK and Ireland. And that’s just the start. We also offer:

Discounted gym membership Funded training Enhanced Maternity & Paternity 30 days’ annual leave, including Christmas Day, Boxing Day, and New Year’s Day, with all other bank holidays flexible to take at your convenience Health & Wellbeing benefits Staff discount Sick Pay Scheme Blue light card membership is available Free seasonal flu vaccination Regular social events.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email careers@chemist4u.com

At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer. For more information about how we handle candidate data or to exercise your rights, please contact careers@chemist4u.com