Planner/Administrator

Sureserve provide market leading compliance and energy services across the UK, with close to 5000 employees working from over 30 offices. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future Role Overview We are delighted to confirm that we are currently recruiting for a Planner/Administrator to join our team based in Widnes. The role will include managing operatives diaries and ensuring they are kept productive. Dealing with busy phone line and communicating with clients via email. Key Responsibilities: Updating client's systems. You will deal effectively with clients and third parties over phone and in written correspondence. Booking of appointments for operatives Managing operatives diaries Manage daily task list Dealing with incoming and outgoing calls. Skills & Experience Good telephone manner Conversant in Microsoft office Highly organised Willingness to learn new skills Excellent attention to detail What we offer? We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Contributory pension scheme Life assurance Private Healthcare (PMI) 25 days + Bank holidays Sureserve Benefits Hub, accessing over 1000 retail discounts Strong opportunities for career growth and development “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values Committed to Diversity & Inclusion Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential. Reasonable Adjustments As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. Pre Employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.