Purchase to Pay & Accounts Receivable Team Leader - CMB2503e

Purchase to Pay & Accounts Receivable Team Leader

Salary:£34,434 – £35,412

Hours:37 hours per week

Location:Carlisle

Contract:Permanent

About This Opportunity

Cumberland Council has a bold ambition to deliver high-quality public services, tackle inequalities and improve wellbeing across our communities.

With strong values, visibleleadership and a commitment to doing things differently, we are building a forward-thinking Finance Service that will help shape a better future for Cumberland.

We areseeking a dynamicTeam Leaderto join ourFinance Team. The role will support ourPurchase to Pay and Accounts Receivable team – a key delivery mechanism for our Transformation Programme and the way customers engage with the council. This role is pivotal in ensuring effective operational delivery, enhancing customer experience, and embedding improvements that put health and wellbeing at the heart of everything we do.

To manage the performance of staff teams to deliver tohigh standardsacrossthe service, Ensuring continued compliance with statutory regulations.

Key Responsibilities

To support the Service Lead and Service Manager in theday-to-daydelivery of a high-quality service that meets the customer needs, whilstoptimisingtechnology and improved processes to deliver an excellent customer experience. To supervise, recruit, develop and motivate staff teams to achieve effective and efficient performance. Responsible for performance appraisals of staff team andappropriate developmentreviewsidentifyingkey training needs and ensure continuous professional development. To manage the performance of staff teams to deliver tohigh standardsacross the service. Ensuring continued compliance with statutory regulations. To organise and co-ordinate day to day allocation of workflow throughout the team, ensuring service priorities are met, the team are effectively targeted, whilstoperatingin accordance withestablished procedures.

About You

Educated to NVQ Level3or equivalent experience. Experience of managing and motivating staff and allocation of work with key performance indicators. Experience of devising, implementing,monitoringand maintainingaccurateadministration systems Experience of change management and change behaviours to improve the customer experience. Experience of developing and monitoring service performance. Skilled in Microsoft Office (Word, Excel, PowerPoint).

This role is available on apermanentbasis.

Whowe’relooking For

We’relooking forindividuals who embody our organisation's core values:ambitious,collaborative, compassionate, empowering, and innovative.We believe in the power of these values to drive positive change, deliver excellent publicservicesand shape a better future for our communities.

We’realso aboutpotential over perfectionand we can help you grow in the role and thrive in your career.

Find out more about the Cumberland Finance Team here: Finance | Careers, and be sure totake a lookat the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contactAlison Mitchinsonby email atAlison.Mitchinson@cumberland.gov.uk

Guaranteed Interviews

We offeraguaranteed interview to the following applicants as long asyour application candemonstrateyou meet the essential criteria for the role.

Those who consider themselves disabled as defined by the Equality Act 2010 Those in care or who have left care and are aged 24 and under Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes'to theappropriate questionduring your application.Find out more.

Diversity, Inclusion & Adjustments

We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds.That’swhywe’rea proud Disability ConfidentLeaderand alsoan Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustmentstoparticipatein the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustmentsaren’talways guaranteed,we’llalways listen andwe’lltry our best to accommodate your needs.

Application And Interview Information

Easily apply bysubmittingyour CV, coveringletterand answering a fewshort questions

Closing date:31st May 2026 Interview date: weekcommencingw/c 15th June 2026

If you experience any difficulties logging in to apply for this role, please contact the HR Systems team at HR.Systems@cumbria.gov.uk.

Please note this role may close early subject to demand. Ifyou’reinterested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please Read The Supporting Information

Post Specification

Please also refer to our Careers site to find out more:

OurStaffBenefits Candidate Support About Cumberland Council