Amazon
Risk Manager, Customer Service Trust and Compliance Team

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Risk Manager, Customer Service Trust and Compliance Team
Description
Join Amazon’s elite Risk Mitigation team to shape the future of privacy, risk, and compliance! Drive impactful projects that safeguard our reputation and ensure regulatory excellence.
Mission Of The Team
Our mission is to provide assurance to CS leadership that compliance and reputational risks are exposed and mitigated. We champion a systemic culture of compliance across Amazon by building mechanisms to validate that processes and controls have been established to exceed customer expectations and meet our employment, privacy, and regulatory obligations.
Key job responsibilities
Project Leadership: Lead and manage privacy, risk, and compliance projects, ensuring timely and effective delivery. Risk Assessment: Identify, assess, and prioritize potential risks across the organization. Mitigation Strategies: Develop and implement comprehensive risk management strategies to mitigate identified risks. Regulatory Compliance: Ensure compliance with all relevant privacy, employment, and regulatory requirements, both domestic and international. Process Validation: Build and validate mechanisms to ensure processes and controls exceed customer expectations and regulatory obligations. Monitoring and Reporting: Continuously monitor risk management activities and report on their effectiveness to senior leadership. Stakeholder Collaboration: Collaborate with cross-functional teams, including legal, IT, HR, and operations, to integrate risk management practices. Training and Guidance: Provide training, support, and guidance to employees on risk management best practices and compliance requirements. Culture of Compliance: Champion and promote a systemic culture of compliance and ethical behavior throughout the organization. Continuous Improvement: Stay updated on industry trends, regulatory changes, and best practices to continuously improve risk management strategies and processes.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
A day in the life
A day in the life
You'll start the day by engaging with our team via our Slack and Chime channels, then reviewing our team intake for new support requests as well as assessing our privacy dashboards and identifying potential risks you will need to chase down. You'll attend various cross-functional meetings to discuss ongoing privacy and risk projects and initative with leaders from CS, Legal, Privacy and more. You'll prepare various detailed reports and write ups on your risk management activities and write your own narrative on initiatives you would like us to go after.
Basic Qualifications
Bachelor's degree or equivalent Experience in program or project management Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent


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Preferred Qualifications
Professional auditing qualification, or similar risk or compliance credentials Experience in program requirements definition, together with data and metrics leveraging to drive improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon UK Services Ltd.
Job ID: A10417913
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