Security Officer 40hrs - Eldon Square, Newcastle upon Tyne

Purpose of the Role At Eldon Square, our security officers play a vital role in providing a friendly, safe and welcoming destination for our customers and retailers. Often the first people our customers will see, we are looking for somebody who delivers exceptional customer service and who has a positive attitude and friendly demeanour. This is a permanent 40-hour contract. Your duties will include carrying out a range of security activities, including patrolling our centre, liaising with retail staff, assisting members of the public, completing detailed and accurate incident reports and offering a highly visible, highly professional security presence. Key Responsibilities · Thoroughly patrolling your allocated area of the centre · Providing a visible security presence · Assisting and liaising with retailers · Liaising with the Emergency services and local authority. · Offering excellent customer service · Opening and securing the centre · Carrying out basic first aid duties · Reacting to any security incidents in a prompt and professional manner · Clearly communicating with colleagues and the control room · Deterring crime and disorder · Follow health and safety procedures. · Take part in any relevant training. · Accurately complete incident reports Skills, Knowledge and Experience · 2 years Security experience and valid frontline SIA license · A five-year checkable work history · Ability to use a radio and communicate clearly and accurately · Experience in customer facing roles and the ability to offer excellent customer service Working Hours - 40 hours per week Salary - £14.23 per hour #LI-DNI Please see our Benefits Booklet for more information.