Senior Administrator - Long Covid Team

Are you an experienced administrator ready to step into a senior role where your work truly makes a difference?

Join our Long Covid Service, supporting people across Bristol, North Somerset and South Gloucestershire to manage and recover from Long Covid. As a Senior Administrator, you’ll be at the heart of a compassionate, multidisciplinary team, helping to coordinate patient care, manage referrals, and ensure clinics run smoothly.

This is more than administration, you’ll line manage staff, support service improvements, and work closely with clinicians and partner services to deliver a high-quality, patient-centred experience. You’ll also be a key point of contact for patients, requiring professionalism, empathy, and confidence when handling a range of enquiries, including sensitive situations.

If you’re organised, proactive, and thrive in a fast-paced environment, this is a fantastic opportunity to develop your leadership skills while contributing to an innovative and evolving service.

This is a full time, fixed term position for 12 months

The Senior administrator is responsible for managing referrals and the service email inbox, ensuring clinics are managed and data quality. You will line manage a team administrator and work in collaboration with the clinical team and the SASS Business support team. You will also be responsible for appropriate service developments and improvements. There is regular telephone contact with patients, booking in patients and answering standard queries. This may include delivering and receiving difficult information, escalating as required. The senior administrator is an essential member of the Long Covid team

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

For further details / informal visits contact: Name: Harjinder Kaur Job title: Business Support Manager Email address: harjinder.kaur@nhs.net Telephone number: 07392193984