Lloyd Motor Group

Service Advisor

North Tyneside
£27k/yr
Posted 6 days ago

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Service Advisor

02 Jun - 02 Jul 26 North Tyneside

We have a fantastic opportunity for a talented Service Advisor to join the Aftersales team at our Lloyd BMW/MINI retailer based in North Tyneside.

Salary: £27,000 with OTE of £34,570 DOE

Hours: 40 hours per week, Monday - Friday, between the hours of 08:00 - 18:00, working 1 in 4 Saturdays

Role Responsibilities

Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department. Advising on technical queries/issues. Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle. Sell customer repairs/parts etc., and finalising the invoice on completion.

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An ideal Service Advisor will hold the following skills and experiences:

Motivated, with a proactive approach to customer service. Enjoy the challenge of influencing the success of the Service department. Customer relations experience. Excellent interpersonal and organisational skills and be well presented. Must be IT literate, and a working knowledge of Kerridge would be advantageous. Must hold a full UK driving license.

Company Benefits

33 days of annual leave, inclusive of Bank Holidays. Healthcare cash plan. Employee vehicle-discount schemes. Cycle to work scheme. Eyecare vouchers. Free flu jabs. Pension scheme (including life cover). Internal and manufacturer training. Staff referral scheme.

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About Lloyd Motor Group

Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.

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Skills

Customer Service
Technical Advising
Booking Management
Sales
Interpersonal Skills
Organizational Skills
IT Literacy
Kerridge Knowledge
Full UK Driving License