Lifeways Group

Service Manager - Edgware, North London

London

Posted 18 days ago

On-site

Full-time

Senior Level

We’re recruiting for a passionate and dedicated Service Manager to lead our Warrens Shawe Lane service in North London. This welcoming, flat-based scheme consists of seven apartments and supports adults living with brain injuries, learning disabilities and/or autism.

Position Duration

Permanent

Role Type

Registered/Service Manager

County

Greater London

Company

Lifeways Group

Salary / rate of pay

Competitive

Post Code

Town or City

Ref No

12346

In this role, you’ll have the backing of a supportive Area Manager and Regional Director, while enjoying the autonomy to lead with your own style. You’ll play a key part in shaping a positive, high-quality service—driving the best possible outcomes for the people we support and creating a strong, motivated team around you.

We’re Looking For An Experienced, Passionate Manager Who

Leads with positivity, compassion, and confidence. Inspires their team to deliver outstanding, person-centred support. Drives quality, safety, and continuous improvement across all services.

You’re Not Just Anyone — and neither is this role. As a Service Manager at Lifeways, you create environments where people thrive, and every decision you make shapes someone’s future. Click HERE to discover why this matters in our newest video.

In This Role, You Will

Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme. You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs. Drive service improvements and quality standards Build strong relationships with your team, families, and communities

You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

What You’ll Bring

A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it) Strong experience in operational and people management A valid UK driver’s licence and willingness to travel locally A genuine passion for quality care — and the ability to lead by example

We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.

Why Join Lifeways?

Role

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:

Caring – Honest – One Team – Innovative – Courageous – Equal

You’ll Get

Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it. Leadership development programmes & progression pathways A supportive, inclusive workplace culture Matched contribution company pension scheme Wellbeing resources and mental health support Reward and Recognition Schemes Discounts on shopping, tech, travel, and more through CHOICE Rewards

Skills

Leadership

Team Management

Quality Care

Person-Centred Support

Operational Management

Continuous Improvement

Relationship Building

Empathy

Compassion

Safety

Autism Support

Disability Support

Challenging Behaviours Management

Motivation

Communication

Problem Solving