Telemarketing Specialist
Southampton
Posted 5 days ago
Early applicant
On-site
Full-time
Entry Level
Company Description Fibre Telecoms UK has over 30 years of experience specializing in the installation of award-winning phone systems from leading brands such as Samsung, Siemens, Unify, LG, and Yealink. Based in Southampton, we are dedicated to delivering exceptional customer care with a fully UK-based call center and support team. As experts in internet IP solution phone systems and high-speed broadband, we provide future-focused solutions to meet businesses' communication needs. Our experienced team ensures tailored setups by thoroughly assessing clients' lines and broadband capabilities before implementation.
Role Description This is a full-time on-site role located in Southampton for a Telemarketing Specialist. In this role, you will engage with prospective clients to generate leads, inform them about our telecom services, and schedule meetings for our sales team. You will support customers by answering inquiries, addressing their needs, and providing exceptional service to establish strong client relationships. The role also involves achieving sales targets and collaborating with the sales team to meet the company's growth objectives.
Qualifications Strong Lead Generation and Sales skills with a proven ability to meet and exceed targets Excellent Customer Service and Customer Support abilities to ensure outstanding client satisfaction Effective Communication skills for clear and professional interactions with clients Ability to work independently and demonstrate proactive problem-solving skills Previous experience in the telecoms industry is a plus High school diploma or equivalent; additional certifications in sales or customer service are advantageous
Skills
Lead Generation
Sales
Customer Service
Customer Support
Communication
Problem-Solving
Southampton