Website Content Manager

Website Content Manager Based in our Chiswick Support Centre (W4 3NN) and out in our pubs £40,000 to £43,500 per annum plus benefits

Fuller's are creators of unique premium pub and hotel experiences. Our pubs pride themselves on our outstanding cask conditioned ales, delicious food, great wines and exemplary service. We are acutely aware of the role that traditional pubs play in British culture and their local communities, and work hard to ensure our pubs provide great surroundings and food and drink for all who walk through our doors .Fuller’s is family and a place where everyone belongs

. We’re looking for a Website Content Manager to take ownership of our digital estate across 180+ pub websites, hotel microsites and fullers.co.u k.This is a hands-on role within our digital team, focused on ensuring our websites are accurate, engaging, on-brand and commercially effective. You’ll work closely with marketing, CRM, design, internal stakeholders and agency partners to deliver content updates, support campaigns, improve user journeys and maintain high standards across the Fuller’s portfolio—helping drive table bookings, event enquiries, room reservations and customer engagemen

t. What We Of ferCompetitive sal ary25 days’ holi dayAccess to a wide range of retail discounts and additional employee benef itsAn allowance of £520 per annum in the form of vouchers for use in Fuller’s pubs (after qualifying servic e).Inndulgence staff discount card 25-40% discount (starts at 25%, increases with length of service) on your whole bill at Fuller’s pubs and hote ls.Access to “My Fuller’s” that offers lifestyle discounts on known brands and gym membersh ipsDiscounted hotel rates for yourself, from £75 per ni ghtCompany medical cashback health care plan - Medic ashUp to 7% matched pension contributions on your pensionable earni

ngs Key responsibili tiesManage and update 180+ pub websites, hotel microsites and brand webs itesDeliver BAU and campaign updates across menus, events, promotions and photogr aphyCreate and publish landing pages and campaign modules to support marketing acti vityEnsure all content is accurate, customer-focused, well presented and aligned to brand guidel inesUse insight and data to identify opportunities to improve user journeys, engagement and res ultsSupport SEO best practice and content optimisation to improve perform anceWork with internal teams and agency partners on digital improvements, QA, UAT and launch acti vityRespond to and coordinate local website requests across the es

tate Essential exper ienceAt least 3 years’ experience in a website content or website management roleStrong marketing mindset and understanding of how websites support campaigns and customer jou rneysExperience working in a commercially focused bus inessAnalytical, results-driven approach and confidence using data to improve perfor manceProven ability to collaborate effectively with multiple stakeholders across a bus inessBackground in customer-facing environments or busin essesConfidence managing high volumes of website content with strong organisation skills and attention to d

etail Desirable expe rienceMulti-brand or multi-site expe rienceHospitality, leisure or customer-facing retail back groundExperience optimising websites for marketing cam paignsSEO kno wledgeExposure to digital accommodation or hotel booking jo urneysExperience using Power BI, GA4 and SEO

tools Working patternThis role is primarily office-based. Most working days will be spent in the Kew Bridge office or visiting one of our sites, so it will suit someone who enjoys in-person collaboration and being close to the operation (and is not looking for a mainly remote

role ). ApplyIf you’ve managed website content in a commercially focused environment and enjoy combining content, marketing, user experience and performance, we’d love to hear f

rom you.