This apprenticeship is an excellent opportunity to gain hands-on experience in a fast-paced trade business while working towards a recognised Business Administration qualification. You will play a key role in supporting the administrative and customer service functions that keep our operations running smoothly.

Salary: £13,000 a year Training course: Business administrator (level 3) Hours: Monday to Friday, 9.00am to 5.00pm. 30 hours a week Start date: Saturday 4 April 2026 Duration: 1 year 3 months Positions available: 1

Responsibilities

• Answering inbound calls and handling customer enquiries
• Booking appointments and scheduling engineers
• Managing emails and maintaining customer records
• Preparing quotes, invoices, and job sheets
• Updating internal systems and databases
• Assisting with social media and marketing tasks (working with Castle)
• Providing general office and administrative support

Requirements

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills

Benefits

• Be part of a respected local business serving households across Merseyside
• Work alongside qualified, experienced professionals

Application Process

• The contact for this apprenticeship is: ACCESS FURTHER EDUCATION LIMITED
• The reference code for this apprenticeship is VAC2000017322.

About Merseyside Trade Business

Based in Merseyside, we have now grown into a well respected business, serving households within Merseyside and surrounding areas. We offer a free, no obligation site survey to assess your needs. We will then compile a quotation for the work required. Therefore, we offer a range of heating and plumbing options, including boiler repair, servicing and installation.

Contact

ACCESS FURTHER EDUCATION LIMITED