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Business Response Engineer
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VM
Business Response Engineer
Virgin Media O2
Peterborough
Hybrid
Employee
Full-Time
Mid Level
As a Business Response Engineer, you’ll be a key part of our 24/7 Wholesale Operations (NOC) team, providing technical support to our managed service clients. You'll work within agreed Service Level Agreements (SLAs) to keep things running efficiently across our Business Enterprise and Wholesale networks. Be at the heart of our operations—monitoring network infrastructure, resolving technical issues, and making critical changes that keep our services outstanding. While the role is primarily...
Skills
Snmp
Tcp/ip
Wan
Lan
Fibre optic
Data centre
Layer 1
Layer 2
Problem-solving
Customer service
Fault resolution