Morrisons is the UK's fifth largest supermarket, with almost 500 stores and an online home delivery service. We are a Yorkshire food retailer focused on food & grocery, uniquely sourcing and processing most of our fresh food through our own manufacturing facilities.

Our Cafes serve hundreds of people daily, offering everything from breakfast to coffee and cake. As a Café Manager, you will lead and empower colleagues to prioritize the customer and deliver outstanding service.

Requirements

• Previous experience in retail, hospitality, the service industry, or travel & tourism, with a passion for exceptional customer service.
• Experience managing a team in a fast-paced environment.
• Excellent communication skills, with the ability to share knowledge, experience, and best practices.
• Ability to build and maintain relationships with key stakeholders across all areas, while remaining flexible.
• Adaptability to change and the ability to challenge effectively.
• Active listening skills and the ability to respond effectively to customers and colleagues.

Responsibilities

• Listen to and respond to customer feedback.
• Ensure market-leading availability across the store.
• Collaborate with other Managers to lead a supportive and performance-driven department.
• Efficiently manage all people routines, including scheduling, absence, performance, and talent conversations.
• Deliver training to ensure team capability and confidence.
• Enable colleagues to work with confidence across various departments.
• Identify and develop talent within the department.
• Build effective relationships with other operating departments.
• Lead colleagues to work with purpose and achieve departmental targets.
• Take a leadership role within the store.
• Plan resource thoroughly.

Benefits

• 15% uncapped Morrisons discount (in-store and online).
• 10% discount for a designated friend/family member.
• 25 days holiday plus 8 statutory holidays (pro rata).
• Private Aviva Healthcare plan.
• Annual bonus scheme.
• GPhC fees paid.
• Generous company pension contributions.
• 4 x life assurance through our company pension scheme.
• Enhanced maternity, paternity, and adoption schemes.
• Perks with over 850 retailers through our 'My Morri' discount platform (cashback and instant vouchers).

About Morrisons

Shopkeepers for over 125 years, Morrisons provides a unique shopping experience. With nearly 500 stores across the UK, our retail colleagues work as one team to offer food essentials, great service, and a vibrant atmosphere. We are the UK's 5th largest supermarket, delivering value and quality fresh food to over 11 million customers weekly. Our focus on in-store fresh food preparation distinguishes us. We invest in our colleagues with industry-leading training programs, offering opportunities for career advancement, with many store managers starting on the shop floor.

Application Process

To apply, please follow the instructions provided on the platform where you saw this advertisement.