Complaints Function Manager
Natwest Group
Edinburgh
Early applicant
£19.67/hr
Hybrid
Full-time
Join us as a Complaints Function Manager
If you’re customer focused and looking for a role where you can make a genuine impact on our customers, we’d like to hear from you.
We’ll look to you to leverage AI technologies to streamline workflows, enhance team efficiency, and drive consistency across customer experience initiatives.
Leading a team dedicated to providing excellent service and fair outcomes for our customers, you’ll drive excellence in customer care and complaint handling standards.
It’s...
Skills
Customer service
AI technologies
Complaint handling
Leadership
Communication skills
Interpersonal skills
Regulatory compliance
Data analysis
Problem solving
Financial services
Complaints Function Manager
Natwest Group
Edinburgh
Early applicant
£19.67/hr
Hybrid
Full-time
Join us as a Complaints Function Manager
If you’re customer focused and looking for a role where you can make a genuine impact on our customers, we’d like to hear from you.
We’ll look to you to leverage AI technologies to streamline workflows, enhance team efficiency, and drive consistency across customer experience initiatives.
Leading a team dedicated to providing excellent service and fair outcomes for our customers, you’ll drive excellence in customer care and complaint handling standards.
It’s...
Skills
Customer service
AI technologies
Complaint handling
Leadership
Communication skills
Interpersonal skills
Regulatory compliance
Data analysis
Problem solving
Financial services