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Early applicant
£11.91/hr
Hybrid
Full-time
Join us as a Contact Centre Service Advisor in our Newcastle contact centre.
Requirements
- Brilliant listening skills
- A passion for problem solving
- An ability to empathise and understand customer needs
- A passion for delivering brilliant customer service
Responsibilities
- Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package
- Learn about our products and how to have great conversations with customers
- Spend...
Skills
Customer service
Problem solving
Listening skills
Empathy
SK
Contact Centre Service Advisor - Newcastle
Sky
Newcastle upon Tyne
Early applicant
£11.91/hr
Hybrid
Full-time
Join us as a Contact Centre Service Advisor in our Newcastle contact centre.
Requirements
- Brilliant listening skills
- A passion for problem solving
- An ability to empathise and understand customer needs
- A passion for delivering brilliant customer service
Responsibilities
- Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package
- Learn about our products and how to have great conversations with customers
- Spend...
Skills
Customer service
Problem solving
Listening skills
Empathy