As Contract Officer for Lighting, you will contract manage service providers, ensuring that delivery is always to a high standard. Your work will directly contribute to enhancing the City Council, as the custodian of the Public Realm.

Positive collaboration will be key to your work. You will maintain effective relationships with service providers, internally and externally. At times, you’ll work with major stakeholders and politicians.

You will plan and manage the annual planned and preventative maintenance (PPM) schedule. As well as manage reactive works and carry out general maintenance. Plus, you’ll ensure that all outputs are delivered in accordance with relevant specifications, quality assurance and contractual requirements, as well as compliance with Health and Safety requirements, to protect public and staff safety.

You’ll keep on top of how the contract is performing. Identifying issues, taking appropriate corrective action, and referring back to contract terms. As well as this, you’ll validate and audit all applications for payment, monitor rates, support compensation, and efficiently process all Public Realm payment schemes. You’ll prepare projection documentation too. We’re keen to continuously improve, and you’ll help us do this through audits and reviews.

In joining us, you’ll deliver planned, preventative maintenance to a network at the centre of a world city. We’re a diverse, close-knit team and will support your career development.

This is an on-street role with flexible working and agile working conditions.

Requirements

• Experience in managing and delivering on a lighting contract or Highways Infrastructure.
• Experience with contract management, including budget planning and performance monitoring in a public sector environment.
• Confidence delivering projects to time and on budget.
• Collaborative working skills, including working closely with colleagues and understanding customer needs.
• Ability to respond promptly to issues.
• Ability to identify issues and realise improvement opportunities.
• Proactive in recording, managing, and mitigating risks.
• Experience contributing to policy, analysis, advice, and briefings to a high quality.
• Commitment to equality and diversity.
• Openness to new approaches, readiness to overcome obstacles, and achieve goals.
• Investment in personal development and encouraging others.
• Ability to provide technical advice and apply this knowledge with accuracy.
• Proficiency in Microsoft Word, Excel, and PowerPoint to a good standard.
• Hold – or be working towards - a recognised professional qualification or appropriate membership of a professional institute. Relevant experience alone is also acceptable.

Responsibilities

• Contract manage service providers to ensure high standards of delivery.
• Maintain effective relationships with service providers, internally and externally.
• Work with major stakeholders and politicians.
• Plan and manage the annual planned and preventative maintenance (PPM) schedule.
• Manage reactive works and carry out general maintenance.
• Ensure all outputs are delivered in accordance with relevant specifications, quality assurance, contractual requirements, and Health and Safety requirements.
• Monitor contract performance, identify issues, and take corrective action.
• Validate and audit all applications for payment.
• Monitor rates and support compensation.
• Efficiently process all Public Realm payment schemes.
• Prepare projection documentation.
• Conduct audits and reviews for continuous improvement.

Benefits

• Salary range: £42,912 - £49,155 per annum (negotiable depending upon experience).
• 36 hours per week.
• Permanent contract.
• Flexible working and agile working conditions.
• Support for career development.
• Commitment to equality, diversity, inclusion, and wellbeing.
• Disability Confident Employer status (guaranteed interview if essential criteria are met).

Application Process

• Closing date: 11 March 2026
• Interview date: Week Commencing 16 March 2026

About Westminster City Council

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.