As Contract Officer for Lighting, you will contract manage service providers, ensuring that delivery is always to a high standard. Your work will directly contribute to enhancing the City Council, as the custodian of the Public Realm.

Positive collaboration will be key to your work. You will maintain effective relationships with service providers, internally and externally. At times, you’ll work with major stakeholders and politicians.

You will plan and manage the annual planned and preventative maintenance (PPM) schedule. As well as manage reactive works and carry out general maintenance. Plus, you’ll ensure that all outputs are delivered in accordance with relevant specifications, quality assurance and contractual requirements, as well as compliance with Health and Safety requirements, to protect public and staff safety.

You’ll keep on top of how the contract is performing. Identifying issues, taking appropriate corrective action, and referring back to contract terms. As well as this, you’ll validate and audit all applications for payment, monitor rates, support compensation, and efficiently process all Public Realm payment schemes. You’ll prepare projection documentation too. We’re keen to continuously improve, and you’ll help us do this through audits and reviews.

In joining us, you’ll deliver planned, preventative maintenance to a network at the centre of a world city. We’re a diverse, close-knit team and will support your career development.

This is an on-street role with flexible working and agile working conditions.

Please refer to the Job Description for more information.

Requirements

• Experience in managing and delivering on a lighting contract or Highways Infrastructure.
• Experience in contract management, including budget planning and performance monitoring in a public sector environment.
• Confident delivering projects to time and on budget.
• Comfortable with collaborative working.
• Able to understand customer needs and respond to these in a way that aligns with the council.
• Able to respond promptly.
• Able to identify issues and realise improvement opportunities.
• Proactive at recording, managing and mitigating risks.
• Contributed to policy, analysis, advice and briefings to a high quality before.
• Committed to equality and diversity.
• Open to new approaches, ready to overcome obstacles, and achieve goals.
• Invested in personal development and encourage others to do the same.
• Able to provide technical advice and apply this knowledge with accuracy.
• Able to use Microsoft packages Word, Excel and PowerPoint to a good standard.
• Hold – or working towards - recognised professional qualification or appropriate membership of a professional institute. Relevant experience alone works too.

Responsibilities

• Contract manage service providers, ensuring high standards of delivery.
• Maintain effective relationships with service providers, internally and externally.
• Work with major stakeholders and politicians.
• Plan and manage the annual planned and preventative maintenance (PPM) schedule.
• Manage reactive works and carry out general maintenance.
• Ensure all outputs are delivered in accordance with relevant specifications, quality assurance, contractual requirements, and Health and Safety requirements.
• Monitor contract performance, identify issues, take corrective action, and refer back to contract terms.
• Validate and audit all applications for payment.
• Monitor rates and support compensation.
• Efficiently process all Public Realm payment schemes.
• Prepare projection documentation.
• Conduct audits and reviews for continuous improvement.

Benefits

• Salary: £42,912 - £49,155 per annum (negotiable depending upon experience).
• Flexible working and agile working conditions.
• Career development support.
• Commitment to equality, diversity, inclusion and wellbeing.
• Disability Confident Employer status (guaranteed interview if essential criteria met).

Application Process

• Closing date: 11 March 2026
• Interview date: Week Commencing 16 March 2026
• Care Leavers seeking their first job will automatically be invited to interview if they meet the essential criteria.
• Reasonable adjustments will be made for candidates with declared disabilities if invited for interview.
• The vacancy may be extended or closed early subject to the volume of suitable applicants.

About Westminster City Council

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.