On-site
Full-time
Full-Time
You will oversee and continuously improve the online order collection experience of c.30m parcels across 750 UK and ROI mainchain stores. This role leads through cross-functional influence rather than direct line management and sits in the Digital Operations structure alongside two Digital Operations, and reports into the Lead Digital Operations Manager. The team forms part of the wider Store Experience team in Central Store Operations. You will be accountable for driving operational excellence,...
Skills
Data analysis
Forecasting
Budget management
Stakeholder management
Customer service
Process improvement
Project management
Innovation
Digital Operations Manager
M&S
On-site
Full-time
Full-Time
You will oversee and continuously improve the online order collection experience of c.30m parcels across 750 UK and ROI mainchain stores. This role leads through cross-functional influence rather than direct line management and sits in the Digital Operations structure alongside two Digital Operations, and reports into the Lead Digital Operations Manager. The team forms part of the wider Store Experience team in Central Store Operations. You will be accountable for driving operational excellence,...
Skills
Data analysis
Forecasting
Budget management
Stakeholder management
Customer service
Process improvement
Project management
Innovation