Economic Crime Investigator - Fraud Contact Team
Nationwide
Swindon
Early applicant
£12.38/hr
Hybrid
Full-time
As an Economic Crime Investigator, you’ll speak with our customers to discuss potentially fraudulent account activity. Using in-depth questioning skills, you will build a great rapport to identify if a payment is fraudulent and provide education where necessary to avoid the risk of future scams. As part of your training, you will learn about the other teams’ roles and responsibilities.
The Financial Crime team protects Nationwide and its customers from all types of financial crime. Our team has...
Skills
Customer service
Verbal communication
Decision making
Teamwork
Questioning skills
Fraud detection
Economic Crime Investigator - Fraud Contact Team
Nationwide
Swindon
Early applicant
£12.38/hr
Hybrid
Full-time
As an Economic Crime Investigator, you’ll speak with our customers to discuss potentially fraudulent account activity. Using in-depth questioning skills, you will build a great rapport to identify if a payment is fraudulent and provide education where necessary to avoid the risk of future scams. As part of your training, you will learn about the other teams’ roles and responsibilities.
The Financial Crime team protects Nationwide and its customers from all types of financial crime. Our team has...
Skills
Customer service
Verbal communication
Decision making
Teamwork
Questioning skills
Fraud detection