
Field Service Engineer
Early applicant
Remote
Employee
Full-Time
Mid Level
Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers. Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations. Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed. Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires. Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
Requirements
- Writes reports, business correspondence, and policy/procedure manuals.
- Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
- Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.
- Three to five years of related water systems or industry experience (preferred).
- Bachelor’s degree in Business Administration, Computer Technology, Engineering, or a related field — or equivalent relevant experience (required).
- Travels 70 percent of the time, including up to 50 percent overnight travel.
Responsibilities
- Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
- Tests and troubleshoots Franklin Electric products.
- Supervises and assists at product installations.
- Promotes and represents Franklin Electric products and programs at tradeshows and special events.
- Conducts product demonstrations as needed.
- Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
- Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
Benefits
- Generous paid time off & holidays
- Paid parental leave & on-site motherhood rooms
- On site café & complimentary beverage stations
- Indoor fitness facility & outdoor walking paths
- 401(k) with matching & service contributions
- Health, dental, vision, life insurance
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Professional development assistance
- Health & wellness programs
Application Process
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
Don’t feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
About Franklin Electric
Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.
More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.
At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on.
Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.
Skills
Technical training
Product demonstrations
Marketing information
Business correspondence
Technical instructions
Customer service
Water systems













