Early applicant
$30.60/hr
On-site
Full-time
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain...
Skills
Credit card processing
Guest satisfaction
Check-in process
Payment processing
Room blocking
Housekeeping coordination
Shift logs
Bank reconciliation
Hiring
Training
Scheduling
Employee evaluation
Counseling
Discipline
Motivation
Coaching
Safety training
Company policies
Professional appearance
Confidentiality
Guest service
Professional language
Written communication
Telephone etiquette
Relationship building
Quality assurance
Front Desk Supervisor
Marriott
Early applicant
$30.60/hr
On-site
Full-time
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain...
Skills
Credit card processing
Guest satisfaction
Check-in process
Payment processing
Room blocking
Housekeeping coordination
Shift logs
Bank reconciliation
Hiring
Training
Scheduling
Employee evaluation
Counseling
Discipline
Motivation
Coaching
Safety training
Company policies
Professional appearance
Confidentiality
Guest service
Professional language
Written communication
Telephone etiquette
Relationship building
Quality assurance