front of house manager | full time

at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. as front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences

Responsibilities

• working closely with the rest of the management team to run a vibrant and high-performing restaurant
• helping your team feel seen, supported, and proud of what they do
• jumping into service, solving problems fast, and keeping energy high
• nurturing your team to grow, not just hit targets
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

Requirements

• passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards
• experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go
• experience in managing labour and rotas, and understand the financial performance of your restaurant
• love to celebrate success with your team, recognising what drives individuals and their needs

Benefits

• a culture that backs your growth, wellbeing and individuality
• up to £1,000 annual bonus
• biweekly pay and a share of tips
• 50% off for friends and family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay and 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito and more)
• pension scheme
• holiday
• training
• cycle to work scheme
• retail and leisure discounts
• discounted gym memberships
• long service awards

Application Process

apply today and take a seat at the bench

About Wagamama

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench