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Early applicant
On-site
Full-time
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency.
Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of...
Skills
Customer service
Payment processing
Reservations
Check-in/check-out
Communication
Teamwork
Problem-solving
Guest Service Representative
Marriott
Early applicant
On-site
Full-time
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency.
Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of...
Skills
Customer service
Payment processing
Reservations
Check-in/check-out
Communication
Teamwork
Problem-solving