The Import Operations apprenticeship provides hands‑on experience within an international freight‑forwarding environment. The trainee will gain an understanding of the processes involved in importing goods, ensuring compliance with customs regulations, coordinating shipments, and delivering excellent customer service.

Responsibilities

• Assist with the processing of import shipments across sea, air, or road freight
• Update internal systems with shipment data, status updates, and customer notes
• Learn to submit customs declarations using relevant systems (e.g., CDS/CHIEF or broker software)
• Check commodities using HS codes, duty rates, and import controls
• Ensure all activities comply with UK customs regulations and company policies
• Maintain accurate and audit‑ready shipment files
• Build strong working relationships with internal teams
• Assist with cost entry and basic financial checks
• Support with filing, archiving, and general administrative tasks

Requirements

• GCSE in English (grade 4 or C)
• GCSE in Maths (grade 4 or C)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Benefits

• Apprenticeships include time away from working for specialist training.
• You’ll study to gain professional knowledge and skills.
• A natural next step, taking full responsibility for managing import shipments, customer accounts, and customs processes

Application Process

• Training provider: WEST THAMES COLLEGE
• Training course: International freight forwarding specialist (level 3)
• Understanding apprenticeship levels (opens in new tab)

About RIF Worldwide Plc

RIF Worldwide Plc is committed to helping customers achieve their operational and financial objectives through continually offering better, faster and more cost-efficient services. The company recognises that the choice of forwarder is a vital decision for any customer and will remain focused on providing innovative solutions tailored to giving a market edge to any company using our services.

Contact

• Training schedule: This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.