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Monitoring Officer - 2 Posts
North Lanarkshire Council
Coatbridge
Early applicant
On-site
Full-time
You will be part of the team responsible for the call handling service, providing advice and assistance to the public on a full range of anti-social behaviour (ASB) and out of hours Homeless (OOH Homeless) services as well as the provision of a CCTV monitoring service.
Using a wide range of communication methods, you will provide a professional customer service that ensures that customer enquiries and complaints are resolved as quickly and efficiently as possible. You will also be required to...
Skills
Customer service
Communication skills
IT systems
Microsoft Office
Call handling
CCTV monitoring
Radio communication
Telephone communication
Monitoring Officer - 2 Posts
North Lanarkshire Council
Coatbridge
Early applicant
On-site
Full-time
You will be part of the team responsible for the call handling service, providing advice and assistance to the public on a full range of anti-social behaviour (ASB) and out of hours Homeless (OOH Homeless) services as well as the provision of a CCTV monitoring service.
Using a wide range of communication methods, you will provide a professional customer service that ensures that customer enquiries and complaints are resolved as quickly and efficiently as possible. You will also be required to...
Skills
Customer service
Communication skills
IT systems
Microsoft Office
Call handling
CCTV monitoring
Radio communication
Telephone communication