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Patient Booking Coordinator
NHS
Preston
Early applicant
£11.54/hr
On-site
Full-time
Be the first point of contact for patients, general practitioners and optometrists throughout the referral process. Regularly liaise with primary, community and secondary care providers using a mix of telephone and online e-referral, NHS and in-house IT systems. Process referrals. Book patients appointments using the booking system. Performing ad hoc administration duties as necessary. Working effectively and efficiently to the CHEC standards.
Requirements
- Experience in a customer service...
Skills
Customer service
Teamwork
IT literacy
Working under pressure
Empathy
Patience
Communication skills
Attention to detail
Patient Booking Coordinator
NHS
Preston
Early applicant
£11.54/hr
On-site
Full-time
Be the first point of contact for patients, general practitioners and optometrists throughout the referral process. Regularly liaise with primary, community and secondary care providers using a mix of telephone and online e-referral, NHS and in-house IT systems. Process referrals. Book patients appointments using the booking system. Performing ad hoc administration duties as necessary. Working effectively and efficiently to the CHEC standards.
Requirements
- Experience in a customer service...
Skills
Customer service
Teamwork
IT literacy
Working under pressure
Empathy
Patience
Communication skills
Attention to detail