As a Retail Service Manager, you will be at the frontline of our business ensuring our customers receive a great journey on our trains. If you can show an ability to communicate at all levels, a strong face to face customer service ethos and the ability to work to a high standard, consistently, we might be the business for you!

As an outgoing and confident person, you will interact with passengers throughout the train and be expected to work closely with other colleagues, both on the train and...

Skills