As a Security Team Leader, you will be responsible for the safety and security of staff, guests, and visitors on site. You will conduct routine security checks, entrance checks, and support the wider security team with routine duties. This role requires tact, trust, and diplomacy- you must have the ability to assess situations quickly and act in a timely and appropriate manner in any circumstances that require your attention.

Requirements

• Security experience is essential; preferably in a high-expectations or 5-Star environment.
• Knowledge of emergency, fire, and first aid procedures
• The ability to stay calm under pressure
• Excellent communication and customer service skills
• Possess the ability to work under pressure and have strong observational skills
• Great command of the English language, both spoken and written
• Display a polite and professional attitude to internal and external guests
• In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Responsibilities

• Conduct routine security checks
• Conduct entrance checks
• Support the wider security team with routine duties
• Assess situations quickly and act in a timely and appropriate manner

Benefits

• Highly competitive salary within the luxury London Hotel sector
• Instant reward and recognition scheme
• 28 holidays (including bank holidays)
• Learning & Development opportunities
• Employee discount scheme for Ritz goods and external providers
• Free laundry service for tailored uniform
• Complimentary meals on duty
• Social events and activities
• Season ticket loan
• CODE Hospitality App
• Wellness treatments: massage, chiropody and more
• Pension scheme
• Employee mental health assistance helpline
• Employee Introductory Scheme (£600)
• Training Fund Assistance

Application Process

• If you have not heard from us within 10 days, please consider your application to be unsuccessful.

About The Ritz London

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.