logo
  • Resources
  • Employers
logo
Jobs Find jobs My jobs
User
Find jobs
My jobs
logo
ResourcesEmployers
HU

Senior support lead - it operations

HCLTech – UK and Ireland

Early applicant

On-site

Full-time

The Senior Support Lead plays a critical role in enhancing customer satisfaction by executing continuous improvement activities, conducting root cause analysis, and providing expert technical assistance to resolve complex customer issues. This position is pivotal in bridging the gap between customer needs and product enhancements, ensuring that support processes align with organizational goals.

Requirements

  • In-depth knowledge of product support processes across L1-L2-L3 levels.
  • Strong...

Skills

IT Operations

Root cause analysis

Customer service

Problem-solving

ITIL Foundation

Location

2600 Great America Way Suite 101, Santa Clara, CA 95054, USA

HU

Senior support lead - it operations

HCLTech – UK and Ireland

Early applicant

On-site

Full-time

The Senior Support Lead plays a critical role in enhancing customer satisfaction by executing continuous improvement activities, conducting root cause analysis, and providing expert technical assistance to resolve complex customer issues. This position is pivotal in bridging the gap between customer needs and product enhancements, ensuring that support processes align with organizational goals.

Requirements

  • In-depth knowledge of product support processes across L1-L2-L3 levels.
  • Strong...

Skills

IT Operations

Root cause analysis

Customer service

Problem-solving

ITIL Foundation

Location

2600 Great America Way Suite 101, Santa Clara, CA 95054, USA

Senior support lead - it operations
View job details and apply for this position.
logo
HU

Senior support lead - it operations

HCLTech – UK and Ireland

Early applicant

On-site

Full-time

The Senior Support Lead plays a critical role in enhancing customer satisfaction by executing continuous improvement activities, conducting root cause analysis, and providing expert technical assistance to resolve complex customer issues. This position is pivotal in bridging the gap between customer needs and product enhancements, ensuring that support processes align with organizational goals.

Requirements

  • In-depth knowledge of product support processes across L1-L2-L3 levels.
  • Strong...

Skills

IT Operations

Root cause analysis

Customer service

Problem-solving

ITIL Foundation

Location

2600 Great America Way Suite 101, Santa Clara, CA 95054, USA

HU

Senior support lead - it operations

HCLTech – UK and Ireland

Early applicant

On-site

Full-time

The Senior Support Lead plays a critical role in enhancing customer satisfaction by executing continuous improvement activities, conducting root cause analysis, and providing expert technical assistance to resolve complex customer issues. This position is pivotal in bridging the gap between customer needs and product enhancements, ensuring that support processes align with organizational goals.

Requirements

  • In-depth knowledge of product support processes across L1-L2-L3 levels.
  • Strong...

Skills

IT Operations

Root cause analysis

Customer service

Problem-solving

ITIL Foundation

Location

2600 Great America Way Suite 101, Santa Clara, CA 95054, USA

Showing 42,258 verified jobs

EU

Transactional Tax Internship

ENGIE UK

HOUSTON

11 hr ago

Early applicant

Missing pay info

AS

Cleaner

Atalian Servest UK & Ireland

Pendeford

11 hr ago

£12.21/hr

Early applicant

M&

Customer Assistant - Food - Kidderminster

M&S

Kidderminster

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food - Merthyr Tydfil

M&S

Merthyr Tydfil

11 hr ago

£12.60/hr

Early applicant

M&

Customer Assistant - Fashion, Home & Beauty - Bury St Edmunds

M&S

Bury St Edmunds

11 hr ago

£12.60/hr

Early applicant

EU

Technicienne / Technicien de Quart (F/H)

ENGIE UK

Alfortville

11 hr ago

€15.62/hr

Early applicant

BA

Director - Barclays Internal Audit, Economic Crime US

Barclays

Whippany, New York

11 hr ago

$96.15/hr

Early applicant

M&

Christmas - Customer Assistant - Fashion Home & Beauty - Bath

M&S

Bath

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food - Gemini

M&S

Warrington

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food (Nights) - Bury St Edmunds

M&S

Bury St Edmunds

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food (Nights) - Bury St Edmunds

M&S

Bury St Edmunds

11 hr ago

£12.60/hr

Early applicant

PW

Summer Internship - Audit, Accounting, Tax and Finance

PWC

Bristol

11 hr ago

£13.46/hr

Early applicant

AS

Catering Assistant

Atalian Servest UK & Ireland

Birmingham

11 hr ago

£12.21/hr

Early applicant

AS

Cleaner

Atalian Servest UK & Ireland

Hadleigh

11 hr ago

£12.21/hr

Early applicant

M&

Customer Assistant - Food - Aldergrove Belfast SF

M&S

Belfast

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food - Bury St Edmunds

M&S

Bury St Edmunds

11 hr ago

£12.60/hr

Early applicant

MM

Service Technician

Marshall Motor Group

Harlow

11 hr ago

£17.06/hr

Early applicant

M&

Christmas Customer Assistant - Food - Bury St Edmunds

M&S

Bury St Edmunds

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food (Nights) - Cambridge Beehive Simply Food

M&S

Cambridge

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food - Merthyr Tydfil

M&S

Merthyr Tydfil

11 hr ago

£12.60/hr

Early applicant

EU

Transactional Tax Internship

ENGIE UK

HOUSTON

11 hr ago

Early applicant

Missing pay info

AS

Cleaner

Atalian Servest UK & Ireland

Pendeford

11 hr ago

£12.21/hr

Early applicant

M&

Customer Assistant - Food - Kidderminster

M&S

Kidderminster

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food - Merthyr Tydfil

M&S

Merthyr Tydfil

11 hr ago

£12.60/hr

Early applicant

M&

Customer Assistant - Fashion, Home & Beauty - Bury St Edmunds

M&S

Bury St Edmunds

11 hr ago

£12.60/hr

Early applicant

EU

Technicienne / Technicien de Quart (F/H)

ENGIE UK

Alfortville

11 hr ago

€15.62/hr

Early applicant

BA

Director - Barclays Internal Audit, Economic Crime US

Barclays

Whippany, New York

11 hr ago

$96.15/hr

Early applicant

M&

Christmas - Customer Assistant - Fashion Home & Beauty - Bath

M&S

Bath

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food - Gemini

M&S

Warrington

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food (Nights) - Bury St Edmunds

M&S

Bury St Edmunds

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food (Nights) - Bury St Edmunds

M&S

Bury St Edmunds

11 hr ago

£12.60/hr

Early applicant

PW

Summer Internship - Audit, Accounting, Tax and Finance

PWC

Bristol

11 hr ago

£13.46/hr

Early applicant

AS

Catering Assistant

Atalian Servest UK & Ireland

Birmingham

11 hr ago

£12.21/hr

Early applicant

AS

Cleaner

Atalian Servest UK & Ireland

Hadleigh

11 hr ago

£12.21/hr

Early applicant

M&

Customer Assistant - Food - Aldergrove Belfast SF

M&S

Belfast

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food - Bury St Edmunds

M&S

Bury St Edmunds

11 hr ago

£12.60/hr

Early applicant

MM

Service Technician

Marshall Motor Group

Harlow

11 hr ago

£17.06/hr

Early applicant

M&

Christmas Customer Assistant - Food - Bury St Edmunds

M&S

Bury St Edmunds

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food (Nights) - Cambridge Beehive Simply Food

M&S

Cambridge

11 hr ago

£12.60/hr

Early applicant

M&

Christmas Customer Assistant - Food - Merthyr Tydfil

M&S

Merthyr Tydfil

11 hr ago

£12.60/hr

Early applicant

Showing 42,258 verified jobs