Service Administrator
Cummins Europe
Eau Claire
Early applicant
Hybrid
Full-time
Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers. Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work. Review/create work orders to ensure accuracy for invoicing and warranty. Other administrative task on a need-by-need basis. This is a Hybrid role also serving as a...
Skills
Customer service
Computer skills
Shipping and receiving
Parts management
Warranty
Administrative tasks
Invoicing
Repair plans
Customer relationship management
Service Administrator
Cummins Europe
Eau Claire
Early applicant
Hybrid
Full-time
Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers. Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work. Review/create work orders to ensure accuracy for invoicing and warranty. Other administrative task on a need-by-need basis. This is a Hybrid role also serving as a...
Skills
Customer service
Computer skills
Shipping and receiving
Parts management
Warranty
Administrative tasks
Invoicing
Repair plans
Customer relationship management